Reputation Management Services

Online Reviews Impact Your Business Growth

Statistics show that the majority of all online shoppers use reviews to determine what products to buy and which services to purchase. Various studies have indicated that between 94% and 97% of all shoppers seek first-hand knowledge before making that purchase decision. Others are saying, potential employees check company reviews before applying for employment.  Statistics show that the majority of all online shoppers use reviews to determine what products to buy and which services to purchase. Products with reviews are 270% more likely to be bought than a product without Wow! 

We Get Your Business More Online Reviews

Now for the important question, what are YOU doing to gain reviews for your local business? Here are some tips to get started. 

• Start asking for more online reviews. Ask your customers right after a purchase, when they are the happiest!
• Add requests to social media, newsletters, & postcards.  Get the word out. 
• Explain to your customers how reviews benefit the business. 
• Show empathy to shoppers that gave bad reviews. Let them know they have been heard.
• Read our blog for more tips on getting more online reviews. 

Whatever you do - do not buy reviews. Do not offer incentives. When you do this people will find out and it will do the opposite of what you wanted it to do. The public will find out one way or another when you post fake reviews. It is not worth it. People will lose trust in your brand. Nearly 8 out of 10 consumers say that they think they have read a fake review in the last year. When all the reviews are positive or the review does not read like a real person wrote it, they might not have!

Online reviews are a great way to bring in new customers, establish brand loyalty, and encourage repeat business. People know when you are trying to scam them. 

LDR Provides Reputation Management:

As a business owner, what is your response when a reviewer just rips into you on Google? Do you respond at all? Will that one review really tarnish a business reputation?  These are questions you must face as a business owner at one time or another. Giving a bad response or no response at all can hurt you. You will need to assign the task of managing your reputation to someone that understands the weight of the job and that has a quick, but workable damage-control plan.

Reputation management service also referred to ORM, is all about influencing the online reputation of a business or organization. Looking for someone to promote the positive aspects of your business? Let's discuss the needs and goals for your online reputation and focus on them together! 

What Does a Reputation Manager Do?

• Brand Building - Positive influencing by means of social media, news releases, and more. 

• Managing Online Reviews -  Encouraging positive reviews and managing bad reviews. 

So how do we do this? 

• Social Media Management - We can create and manage business social media accounts for you that represent your brand and values. 
• Content Development and Management - Your clients might appreciate blogs, newsletters, and general helpful information from the site. We can develope and put the info out there. 
• Search Engine Optimization and Management - We can make sure that your website is optimized so that it will be found among the others. 
• Review Generation and Management - We manage reviews, respond, and use them for positive marketing! 

Do Google Reviews Help Rankings?

You bet they do! Looking for a leg up on your competition? With more and more people turning to local search Google is even starting to automatically filter out local businesses with less than a 4-star rating. 

LDRE Offers Online Review Building as a Fully Managed Solution!

Time matters when it comes to reviews. Talk travels fast, but even more so this day and age. Some of the best referrals for many businesses are from word-of-mouth or people that have seen a good review. Do you have a method in place to ask your customers for a Google review? When your customer receives the invitation matters, as the longer you take the less likely you will get a review. 

All we need is a list of customers in excel or CSV format.  We offer this as a stand-alone service or save money by choosing one of our marketing packages that include review generation services. Convert your happy customers into reviews that increase your Google ranking!